Support

Support

We want to make it as easy as possible for the best franchisees to set up quickly and to the highest standards, so we will give you all the support you need to get started properly.

Our excellent initial support includes:

• Provision of a three-day induction course so that you can get to know our business and see it in action BEFORE you make the final decision to sign up to our franchise. This way you can double-check that Stone Eden is right for you before taking the plunge.
• A third party that will help you approach the banks for funding with a professional business plan.
• Visits to advise you on the suitability of your chosen premises and assistance negotiating your lease (if you are renting).
• Advice on the design and preparation of your unit for fit out.
• Our building team.
• Provision of everything you need in a ‘turnkey package’ and installation, testing and snagging of same.
• Assistance with the selection of initial staff.
• Comprehensive training of you and your team.
• A full launch marketing package including leafleting, local media, social media and local event.
• Managing all Ofsted and Compliance issues for you.
• A member of our team spending a minimum of 10 days with you in your own nursery to make sure that you get off to the best start.
• And much more!

Helping you make your new business a success

It is in our interest that you are successful because: a) we need you to uphold the very high standards we are known for; b) future franchisees will only join if existing franchisees have prospered with Stone Eden; and c) we need to cover the cost of supporting you from the percentage of your turnover we charge as ‘management fees’.

So we provide the highest levels of support:

Ongoing support

• An initial six-month business coaching programme with weekly goals, activities and assessment – supported by a weekly review call.
• Weekly support calls (and access to an expert at HQ, whenever you call us).
• Monthly business development visits.
• Quarterly compliance reviews.
• Quarterly business development reviews.
• Bi-annual formal reviews and business planning.
• Annual assistance with business planning and review of the previous year.
• Ongoing CPD and training programmes for your team.
• Ongoing training programmes for franchisees.
• Access to dedicated Teacher Advisors.

Easier administration

• Advanced nursery management software to make running your nursery and managing your registrations easier.
• Central management and banking of fee collection.
• Central updating of all compliance documentation and policies.
• Central management of standards in the provision of education and care.

Maintaining the highest standards

Maintaining our high standards ensures the success of your business, so all of the above is meant to support the continuing development of your nursery and your team – not to police you. Ours is a very inclusive franchise and we respect the autonomy of your own business at the same time as welcoming you into our family.

Request a free copy of our franchise information pack